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My Work

My process includes the whole team from the beginning. This is a practice that has been reinforced by my collaborations with Apple at design sprints and in training at LUMA Institute.

While I focus on users as primary stakeholders, I also engage project managers, developers, writers, and the QA team members, each of whom brings expertise in unique corner cases that benefit from early exposure.

 

I strongly believe in establishing a friendly collaborative culture before interruption can create friction between teammates. User experience is a reflection of the production experience. Stress-free solutions come from teams that openly and gladly address interpersonal dynamics.

Featured case studies

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CASE STUDY

Boeing Aviator: Streamlining commercial airline pilot flight logistics with digital solutions

Gone are the flight plan factories that printed reams of single-use documents for airlines. iPads allow us to modernize the cabin of jetliners, ensure updated briefing and provide awareness. 

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CASE STUDY

Microsoft ContractWeb: Streamlining commercial airline pilot flight details

I worked with contracting managers to brand experience and refine their portal's information architecture and content. We groomed navigation to eliminate overgrowth. Together we integrated contracting services.

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CASE STUDY

Microsoft Procurement requisition with approver oversight

I updated the purchase order process with status at each step. The dynamic task flow presents only necessary content  with at-a-glance awareness to ensure administrators  know where things stand.

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Visual communication beyond words

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PORTRAITS

Illustrations that help folks feel seen and build a connection

 

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STORYBOARDS

Well-placed illustrations that say much more than copy

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ANALOG ART

Here are some of the pieces I've made lately.

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Some of the brands that I have collaborated with