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My Work
My process includes the whole team from the beginning. This is a practice that has been reinforced by my collaborations with Apple at design sprints in training at NN/Group, and certificated facilitator training from LUMA Institute.
While I focus on users as primary stakeholders, I also engage project managers, developers, writers, and the QA team members, each of whom brings expertise in unique corner cases that benefit from early exposure.
I strongly believe in establishing a friendly collaborative culture before interruption can create friction between teammates. User experience is a reflection of the production experience. Stress-free solutions come from teams that openly and gladly address interpersonal dynamics.
Current Assignment: FliteDeck Pro iEFB
Pilots today juggle a dizzying number of applications. Switching between up to ten apps creates app fatigue and forces crews to bounce between disconnected tools. My latest project tackles this complexity head‑on by unifying briefing, navigation, ops documentation, and threat awareness in a single EFB. Rather than interfacing several apps, this solution consolidates them onto one platform, letting crews move seamlessly from flight planning to navigation logging without losing situational awareness and streamlining data transfer between tasks.
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Featured case studies
CASE STUDY
Jeppesen Aviator: Integrating commercial airline pilot flight logistics with navigation systems
Gone are the flight plan factories that printed reams of single-use documents for airlines. iPads allow us to modernize the cabin of jetliners, ensure updated briefing and provide awareness.
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CASE STUDY
Microsoft ContractWeb: Streamlining commercial airline pilot flight details
I worked with contracting managers to brand experience and refine their portal's information architecture and content. We groomed navigation to eliminate overgrowth. Together we integrated contracting services.
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CASE STUDY
Microsoft Procurement requisition with approver oversight
I updated the purchase order process with status at each step. The dynamic task flow presents only necessary content with at-a-glance awareness to ensure administrators know where things stand.
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Visual communication beyond words
Some of the brands that I have collaborated with
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