My Work
My process includes the whole team from the beginning. This is a practice that has been reinforced by my collaborations with Apple at design sprints and in training at LUMA Institute.
While I focus on users as primary stakeholders, I also engage project managers, developers, writers, and the QA team members, each of whom brings expertise in unique corner cases that benefit from early exposure.
I strongly believe in establishing a friendly collaborative culture before interruption can create friction between teammates. User experience is a reflection of the production experience. Stress-free solutions come from teams that openly and gladly address interpersonal dynamics.
Featured case studies
CASE STUDY
Boeing Aviator: Streamlining commercial airline pilot flight logistics with digital solutions
Gone are the flight plan factories that printed reams of single-use documents for airlines. iPads allow us to modernize the cabin of jetliners, ensure updated briefing and provide awareness.
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CASE STUDY
Microsoft ContractWeb: Streamlining commercial airline pilot flight details
I worked with contracting managers to brand experience and refine their portal's information architecture and content. We groomed navigation to eliminate overgrowth. Together we integrated contracting services.
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CASE STUDY
Microsoft Procurement requisition with approver oversight
I updated the purchase order process with status at each step. The dynamic task flow presents only necessary content with at-a-glance awareness to ensure administrators know where things stand.
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Visual communication beyond words
Some of the brands that I have collaborated with
